[Samsung TV] How to device care

Last Update date : Mar 17. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Watch the video on "How to device care":

How to device care How to device care
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You can diagnose TV issues such as Picture quality/Sound quality, external device connection diagnosis, Storage space diagnosis, and memory optimization using a TV function.

How to use Device Care feature

Press the Home button on the TV remote control and select Menu → Settings → Support → Device Care → Start Device Care.

The Device Care feature includes image quality/sound diagnosis and memory initialization.

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If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

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